Privacy Policy
Privacy Policy
1) Introduction and Contact Details of the Controller
1.1 We are delighted that you are visiting our website and thank you for your
interest. In the following, we inform you about the handling of your
personal data when using our website. Personal data
is any data that can be used to identify you personally.
1.2 The controller for data processing on this website within the meaning of the
General Data Protection Regulation (GDPR) is Daniel Mücher, Kissinger Str, 51, 14199
Berlin, Germany, Tel.: 015121915630, E-Mail: tradingmuech@gmail.com. The controller for the
processing of personal data is the natural
or legal person who, alone or jointly with others, determines the purposes and
means of the processing of personal data.
2) Data Collection When Visiting Our Website
When using our website for informational purposes only, i.e., if you do not
register or otherwise provide us with information, we only collect data
that your browser transmits to the page server (so-called "server log files"). When
you access our website, we collect the following data, which are technically
necessary for us to display the website to you:
- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you accessed the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate
interest in improving the stability and functionality of our website. No
transfer or other use of the data takes place. We reserve the right,
however, to subsequently check the server log files if there are concrete
indications of illegal use.
3) Hosting & Content Delivery Network
Shopify
For the hosting of our website and the display of page content, we use the
system of the following provider: Shopify International Limited, Victoria Buildings, 2nd
Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4,
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Canada
All data collected on our website is processed on the servers of the provider.
We have concluded a data processing agreement with the provider,
which ensures the protection of the data of our site visitors and prohibits
unauthorized disclosure to third parties.
In the case of data transfer to Canada, an adequate level of data protection is ensured
by an adequacy decision of the European Commission.
4) Cookies
To make visiting our website attractive and to enable the use of certain
functions, we use cookies, which are small text files that are stored on
your device. Some of these cookies are automatically deleted after closing the
browser (so-called "session cookies"), while some of these cookies remain
on your device for a longer period and enable the storage of
page settings (so-called "persistent cookies"). In the latter case, you can find the
storage duration in the overview of the cookie settings of your web browser.
If personal data is also processed by individual cookies used by us,
the processing takes place in accordance with Art. 6 para. 1 lit. b GDPR either
for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the event of
given consent or in accordance with Art. 6 para. 1 lit. f GDPR to protect our
legitimate interests in the best possible functionality of the website and a
customer-friendly and effective design of the visit to the site.
You can set your browser so that you are informed about the setting of cookies
and can decide individually about their acceptance or exclude the acceptance of cookies
for certain cases or in general.
Please note that if cookies are not accepted, the functionality of our
website may be limited.
5) Contact
5.1 WhatsApp Business
You have the option to contact us via the WhatsApp messaging service of WhatsApp
Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
For this purpose, we use the so-called "Business version" of WhatsApp.
If you contact us via WhatsApp regarding a specific business matter (e.g., a placed
order), we store and use your mobile phone number used on WhatsApp and – if provided – your first and
last name in accordance with Art. 6 para. 1 lit. b GDPR for processing and responding to your
request. On the basis of the same legal basis, we may ask you via WhatsApp
to provide further data (order number, customer number,
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address or e-mail address) in order to be able to assign your inquiry to a specific process.
If you use our WhatsApp contact for general inquiries (e.g., regarding
the range of services, availability, or our website), we store and
use your mobile phone number used on WhatsApp and – if provided – your first and
last name in accordance with Art. 6 para. 1 lit. f GDPR on the basis of
our legitimate interest in the efficient and timely provision of the
requested information.
Your data will always only be used to answer your inquiry via WhatsApp.
No disclosure to third parties takes place.
Please note that WhatsApp Business gains access to the address book of the mobile device
we use for this purpose and automatically transmits phone numbers stored in the address book
to a server of the parent company Meta Platforms Inc.
in the USA. To operate our WhatsApp Business account,
we use a mobile device whose address book exclusively stores the WhatsApp contact data
of users who have also contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact data is stored in
our address book has consented to the transmission of their WhatsApp
phone number from the address books of their chat contacts in accordance with
Art. 6 para. 1 lit. a GDPR already when first using the app on
their device by accepting the WhatsApp terms of use. The transmission of data of such users
who do not use WhatsApp and/or have not contacted us via WhatsApp
is thereby excluded.
For the purpose and scope of data collection and the further processing and use of
data by WhatsApp, as well as your related rights and
setting options for protecting your privacy, please refer to the
privacy policy of WhatsApp: https://www.whatsapp.com/legal/?eea=1#privacypolicy
We have concluded a data processing agreement with the provider, which
protects the data of our site visitors and prohibits disclosure to third parties.
In the context of the above-mentioned processing, data transfers to
servers of Meta Platforms Inc. in the USA may occur.
For data transfers to the USA, the provider has joined the EU-US
Data Privacy Framework, which, on the basis of
an adequacy decision of the European Commission, ensures compliance with the
European level of data protection.
5.2 When you contact us (e.g., via contact form or e-mail),
personal data will be processed – exclusively for the purpose of processing and answering your request
and only to the extent necessary for that purpose.
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The legal basis for the processing of this data is our legitimate interest in
answering your request in accordance with Art. 6 para. 1 lit. f GDPR. If your
contact aims at concluding a contract, the additional legal basis for the
processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted if it can be inferred from the
circumstances that the matter concerned has been conclusively clarified
and if no statutory retention obligations conflict with this.
6) Data Processing When Opening a Customer Account
In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed
to the extent required if you provide them to us when opening a customer account.
The data required for opening an account can be found in the input mask of the corresponding form on
our website.
Deletion of your customer account is possible at any time and can be done by sending a message
to the above-mentioned address of the controller. After deletion of your customer account,
your data will be deleted, provided that all contracts concluded through it have been fully
processed, no statutory retention periods conflict, and
we no longer have a legitimate interest in further storage.
7) Data Processing for Order Fulfillment
7.1 To the extent necessary for contract fulfillment for delivery and payment purposes,
the personal data collected by us will be forwarded in accordance with Art. 6 para. 1 lit. b
GDPR to the commissioned transport company and the commissioned credit institution.
If, on the basis of a corresponding contract, we owe you updates for
goods with digital elements or for digital products, we process the
contact data provided by you during the order to personally inform you
within the scope of our statutory information obligations in accordance with Art. 6 para. 1 lit. c GDPR.
Your contact data will be used strictly for the purpose of communications
regarding updates owed by us and will be processed by us for this purpose
only to the extent necessary for the respective information.
For the fulfillment of your order, we also work with the following
service provider(s) who assist us in whole or in part in the execution of
concluded contracts. Certain personal data will be transmitted to these service providers
in accordance with the following information.
7.2 Disclosure of Personal Data to Shipping Service Providers
- DHL
As a transport service provider, we use the following provider: DHL Paket GmbH,
Sträßchensweg 10, 53113 Bonn, Germany
We transmit your e-mail address and/or telephone number in accordance with Art. 6 para. 1 lit. a
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GDPR to the provider before delivery of the goods for the purpose of coordinating a delivery date
or for delivery notification, provided that you have given your express consent for this in the order process.
Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we only transmit the name of the recipient and the
delivery address to the provider. The disclosure only takes place insofar as this is necessary for the
delivery of the goods. In this case, a prior coordination of the
delivery date with the provider or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future towards the above-mentioned
controller or towards the provider.
- Hermes
As a transport service provider, we use the following provider: Hermes Logistik
Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Germany
We transmit your e-mail address and/or telephone number in accordance with Art. 6 para. 1 lit. a
GDPR to the provider before delivery of the goods for the purpose of coordinating a delivery date
or for delivery notification, provided that you have given your express consent for this in the order process.
Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we only transmit the name of the recipient and the
delivery address to the provider. The disclosure only takes place insofar as this is necessary for the
delivery of the goods. In this case, a prior coordination of the
delivery date with the provider or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future towards the above-mentioned
controller or towards the provider.
7.3 Use of Payment Service Providers
- PayPal
One or more online payment methods from the following provider are available on this website:
PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal,
L-2449 Luxembourg
If you select a payment method from the provider where you pay in advance, your payment data
(including name, address, bank and payment card information, currency, and
transaction number) and information about the content of your order will be transmitted to this provider
in accordance with Art. 6 para. 1 lit. b GDPR. In this case, the transmission of your data is
exclusively for the purpose of payment processing with the provider and only to the extent
necessary for this.
If you select a payment method where we pay in advance, you will also be asked during the order process
to provide certain personal data (first and last name,
street, house number, postcode, city, date of birth, e-mail address, telephone number,
and possibly data for an alternative payment method).
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In such cases, to safeguard our legitimate interest in determining your
solvency, this data will be forwarded by us in accordance with Art. 6 para. 1 lit. f
GDPR to the provider for the purpose of a credit check. Based on the personal data you have provided
and other data (such as shopping cart, invoice amount, order history, payment experiences), the provider
checks whether the payment option you have chosen can be granted with regard to payment and/or
default risks.
The credit report may contain probability values (so-called score values).
Insofar as score values are included in the result of the credit report, they are based
on a scientifically recognized mathematical-statistical procedure.
Address data, among other things, but not exclusively, are included in the calculation of the score values.
You can object to this processing of your data at any time by sending a message to us or
to the provider. However, the provider may still be entitled to process your personal data
if this is necessary for contractual payment processing.
- Shopify Payments
One or more online payment methods from the following provider are available on this website:
Shopify International Limited, Victoria Buildings, 1-2
Haddington Road, Dublin 4, D04 XN32, Ireland
If you select a payment method from the provider where you pay in advance (e.g.,
credit card payment), your payment data
(including name, address, bank and
payment card information, currency, and transaction number) and information about
the content of your order will be transmitted to this provider in accordance with Art. 6 para. 1 lit. b GDPR.
In this case, the transmission of your data is exclusively for the purpose of
payment processing with the provider and only to the extent necessary for this.
- Stripe
One or more online payment methods from the following provider are available on this website:
Stripe Payments Europe Ltd., 1 Grand Canal Street Lower,
Grand Canal Dock, Dublin, Ireland
If you select a payment method from the provider where you pay in advance (e.g.,
credit card payment), your payment data
(including name, address, bank and
payment card information, currency, and transaction number) and information about
the content of your order will be transmitted to this provider in accordance with Art. 6 para. 1 lit. b GDPR.
In this case, the transmission of your data is exclusively for the purpose of
payment processing with the provider and only to the extent necessary for this.
If you select a payment method where the provider pays in advance (e.g.,
invoice purchase or installment purchase or direct debit), you will also be asked during the order process
to provide certain personal data (first and last name, street, house number,
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postcode, city, date of birth, e-mail address, telephone number, possibly data on an
alternative payment method).
To safeguard our legitimate interest in determining the solvency of our
customers, this data will be forwarded by us in accordance with Art. 6 para. 1 lit. f GDPR for the
purpose of a credit check to the provider. Based on the personal data you have provided
and other data (such as shopping cart, invoice amount, order history, payment experiences), the provider
checks whether the payment option you have chosen can be granted with regard to payment and/or
default risks.
The credit report may contain probability values (so-called score values).
Insofar as score values are included in the result of the credit report, they are based
on a scientifically recognized mathematical-statistical procedure.
Address data, among other things, but not exclusively, are included in the calculation of the score values.
You can object to this processing of your data at any time by sending a message to us or
to the provider.
8) Rights of the data subject
8.1 The applicable data protection law grants you, as the data subject, the following rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby the cited legal basis refers to the respective conditions for exercising these rights:
- Right to information according to Art. 15 GDPR;
- Right to rectification according to Art. 16 GDPR;
- Right to erasure according to Art. 17 GDPR;
- Right to restriction of processing according to Art. 18 GDPR;
- Right to notification according to Art. 19 GDPR;
- Right to data portability according to Art. 20 GDPR;
- Right to withdraw consent given according to Art. 7 (3) GDPR;
- Right to lodge a complaint according to Art. 77 GDPR.
8.2 RIGHT TO OBJECT
IF, IN THE CONTEXT OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE THE
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PROCESSING OF THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE THE PROCESSING OF THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
9) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – if applicable – additionally by the respective statutory retention period (e.g. commercial and tax retention periods).
When personal data is processed on the basis of explicit consent pursuant to Art. 6 (1) (a) GDPR, the data concerned will be stored until you withdraw your consent.
If there are statutory retention periods for data processed in the context of legal or quasi-legal obligations on the basis of Art. 6 (1) (b) GDPR, this data will be routinely deleted after the retention periods have expired, provided it is no longer required for the fulfilment or initiation of a contract and/or we no longer have a legitimate interest in its continued storage.
When personal data is processed on the basis of Art. 6 (1) (f) GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.
When personal data is processed for the purpose of direct marketing on the basis of Art. 6 (1) (f) GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21 (2) GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will otherwise be deleted if it is no longer necessary for the purposes for which it was collected or
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otherwise processed.